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Welcome to the Summit Music Hall: FAQ
 
 
Where is the club located?
A: The Summit Music Hall is located at 19th and Blake St in downtown Denver. Physical address is 1902 Blake Street, Denver, CO 80202.
 
Where can I buy tickets?
A: Tickets are available for all Summit Music Hall shows at www.ticketweb.com and at the Summit box office located in the Summit Music Hall at 1902 Blake Street in downtown Denver. The box office is open Monday through Friday 11am-5pm and any night there is a show. There is a $2.00 service fee per ticket and the box office is CASH ONLY. We offer no service fees on all shows at our box office every FRIDAY.
 
How old do you have to be to attend shows at the Summit?
A: Unless otherwise posted, most shows are all ages. Click the show details for more specific information on each show.
 
My child wants to attend an all ages show at the Summit, but I feel nervous.
A: We’ve been doing all ages shows for many years, but the decision to let your son or daughter come to a show here is obviously up to you as a parent. We suggest attending a show with your child so you can get a first-hand experience of how we run the club and treat our patrons. We’re confident that once you have been here you will feel comfortable with allowing your child to come to more Summit shows.
 
Do I need ID to enter the venue?
A: An ID is only required if you plan on drinking alcohol. Because we are an all ages venue we take checking IDs very seriously. In compliance with CO laws, anyone 21 and older who plans on drinking alcohol will have to show a valid, non-expired, government issued photo ID, no matter how old you think you may look. Anyone without proper ID, regardless of age, will be treated as under 21 and will not be allowed to buy, hold, or drink alcohol. This policy is strictly enforced and any violation will result in immediate ejection from the venue.
 
Is there re-entry once I am inside?
A: Re-entry is allowed for patrons over 21 ONLY. If you are under 21 and you leave the venue, you will not be allowed back into the building.
 
Can I bring my camera?
A: Regular digital point & shoot cameras are fine but absolutely no SLR, detachable lens, or professional type cameras will be allowed inside the venue. Absolutely no video recording devices of any kind will be tolerated without prior permission from the venue and band. 
 
Is there seating?
A: All shows are general admission standing room only unless otherwise noted. We do have a limited amount of bar tables and stools.
 
Can I bring my own chair?
A: Unfortunately, due to fire code restrictions, you will not be able to bring your own chair.
 
What time should I get there if I want to sit?
A: We suggest you be in line before doors open. Keep in mind that no matter how early you line up there may already be people ahead of you in line, and you are not guaranteed any particular spots inside.
 
How do I book my band?
A: Please contact help@sodajerkpresents.com for all booking inquiries. Please provide as much information as possible about what you are looking for. Please do not send physical materials to the venue.
 
Do you have a dress code?
A: No shirt, no shoes, no service.  
 
Do you have a coat check?
A: We do. Coat check is available during the winter months. Coat check is located on the northeast side of the building near the restaurant area. Charge is $3 per coat, CASH ONLY.
 
Can I smoke in the club?
A: No. Colorado has an indoor smoking ban. However, as long as you’re over 21, re-entry is allowed so you’re welcome to step out for a smoke break. 
 
Is the time listed door time or show time?
A: The time listed on each show is the door time, the show will start shortly thereafter.
 
Is there food?
A: Summit Music Hall has a fully functioning kitchen featuring an extensive menu of delicious items available for purchase during the show. Summit is also home to the first dine-in Marquis Pizza experience. The menu can be viewed here.
 
Where is the best place to park?
A: $5 covered parking is available at the Guaranty Bank Garage on 18th & Market St.  Click for here for details.
 
How do I get a job with Summit Music Hall?
A: Send resume to help@sodajerkpresents.com with detailed information about the positions(s) you are interested in.
 
Is the venue handicapped accessible?
A: Yes, Summit Music Hall is handicapped accessible. If you need early entry or any kind of help, please consult security personnel at the front door upon arrival to the venue for assistance.
 
If a show says sold out, is it really sold out?
A: Yes, it is really sold out and no more tickets will be released.
 
Can you suggest a hotel?
A: There are many hotels within walking distance to the venue, but we recommend:
 
The Curtis Hotel
1405 Curtis Street Denver, CO 80202    
303.571.0300
http://www.thecurtis.com/
 
The Oxford Hotel
1600 17th Street Denver, CO 80202
303.628.5400
http://www.theoxfordhotel.com/
 
Does Summit have an e-mail list? How can I be included?
A: Yes. We send out weekly e-mail updates that include information on just- announced shows, yet-to-be-advertised shows, exclusive pre-sales, and warnings when certain shows are about to sell out. If you wish to be included please sign up using the textbox right underneath the Summit logo on our home page.
 
Does Summit have a text club?
A: Yes, please text "sodajerk" to 95577 or sign up here to be the first to know about free ticket offers, exclusive presales, and new show announcements: http://bit.ly/12Vmhzh
 
When do you announce new shows?
A: Depending on bands’ booking and promotions schedules, new shows are announced all the time. New shows will appear on Summit’s website as soon as they are announced.
 
What is your refund policy?
A: All sales are final. There are no refunds or exchanges unless a show is cancelled.
 
What happens if my event is cancelled or postponed?
A: If your event is cancelled please return to the point of purchase for refunds. If you purchased tickets online, your credit card will be automatically refunded within one week of the cancellation. If your event is postponed, you will be given the option to refund your tickets or if you choose to attend the rescheduled date, your tickets will be honored on the rescheduled date.
 
Why didn’t you answer my question?
A: Just get in touch with us. For ticket-related questions or general information please call 303-487-0111 during office hours 10:30am to 5:00pm Monday through Friday.